TERMS AND CONDITIONS
1. Introduction
Plexed Customs is committed to protecting your privacy and personal information. This privacy policy explains how we collect, use, and protect your information when you visit our website or make purchases from us. By using our website and making purchases from us, you agree to the terms of this privacy policy.
2. Information We Collect
We collect personal information from you when you place an order on our website, create an account, or sign up for our newsletter. The information we collect may include your name, email address, shipping address, billing address, and payment details. We also collect information about your device, including your IP address and browser type, as well as information about your visit to our website, such as the pages you visited and the links you clicked on.
3. How We Use Your Information
We use the information we collect from you to process your orders, communicate with you about your orders, and improve our website and customer service. We may also use your information to send you marketing communications about our products and promotions, but you can opt out of these communications at any time. We do not sell or share your personal information with third parties for their marketing purposes.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your browsing experience on our website and to collect information about how our website is used. Cookies are small data files that are stored on your device when you visit our website. They help us remember your preferences and understand how you use our website. You can disable cookies in your browser settings, but this may affect your ability to use our website.
5. Security
We take the security of your personal information seriously and use industry-standard security measures to protect your information from unauthorized access, disclosure, or destruction. We use Secure Socket Layer (SSL) encryption to protect your payment details when you place an order on our website.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. You can also object to our processing of your personal information or request that we restrict our processing of your personal information. To exercise your rights, please contact us through our website or by email at info@plexedcustoms.com.
7. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
8. Changes
We may update this information from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this bloc by posting a notice on our website or by sending you an email.
9. Contact Us
If you have any questions or concerns about this privacy policy or our practices, please contact us through our website or by email at info@plexedcustoms.com.
10. International Transfers
If you are located outside of Europe, your personal information may be transferred to and processed in Europe or other countries that may not have the same level of data protection laws as your country. By using our website and providing us with your personal information, you consent to the transfer of your personal information to Europe and other countries as necessary for the purposes described in this privacy policy.
11. Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by Plexed Customs. We are not responsible for the privacy practices or content of these third-party websites. We recommend that you read the privacy policies of these third-party websites before providing them with your personal information.
12. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this privacy policy, unless a longer retention period is required by law.
13. USA Privacy Rights
If you are a resident of the USA, you have the right to request certain information about our collection, use, and sharing of your personal information under the California Consumer Privacy Act ("CCPA"). To exercise your rights under the CCPA, please contact us through our website or by email at info@plexedcustoms.com.
14. EU Data Protection Rights
If you are located in the European Union, you have certain data protection rights under the General Data Protection Regulation ("GDPR"). These rights include the right to access, correct, or delete your personal information, the right to object to our processing of your personal information, and the right to restrict our processing of your personal information. To exercise your rights under the GDPR, please contact us through our website or by email at info@plexedcustoms.com.
PRIVACY POLICY
1. Introduction
Welcome to Plexed Customs online store. These terms and conditions apply to the use of our website and all purchases made on this platform. By using this website and placing an order, you agree to these terms and conditions. If you do not agree with these terms and conditions, you may not use this website or make purchases from us.
2. Ordering and Payment
All orders are subject to acceptance and availability. Once you have placed an order, you will receive an email confirmation with your order details. Payment must be made at the time of ordering. We accept all major credit and debit cards. By submitting an order through our website, you are confirming that the payment details provided on the order are valid and correct.
3. Pricing and Availability
All prices shown on our website are in EUR and are inclusive of any applicable taxes. We reserve the right to change prices at any time without prior notice. While we make every effort to ensure that the information on our website is accurate, errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we reserve the right to cancel your order and refund your payment.
4. Delivery
Delivery zones and their respective costs can be viewed during the checkout process. We aim to dispatch all orders within two business days. Delivery times may vary depending on your location and the shipping method selected. We are not responsible for any delays caused by the courier company or customs. In the unlikely event that your order does not arrive within the estimated delivery time, please contact us for assistance.
5. Returns and Refunds
We accept returns within 14 days of delivery for a full refund or exchange. All items must be returned in their original condition with tags attached. Refunds will be issued to the original payment method. Shipping costs are non-refundable, and the customer is responsible for return shipping fees. We do not accept returns or exchanges on final sale items.
6. Intellectual Property
All content on our website, including text, images, and logos, is the property of Plexed Customs and is protected by copyright and trademark laws. You may not use any of our content without our prior written consent.
However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.
7.5 Your Rights
You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Portugal.
9. Amendments
We reserve the right to update or modify these terms and conditions at any time without prior notice. By continuing to use our website and make purchases from us, you agree to the updated terms and conditions.
10. Contact Us
If you have any questions or concerns about these terms and conditions or any aspect of our online store, please contact us through our website or by email at info@plexedcustoms.com.
11. Use of Site
By using our website, you agree to use it solely for lawful purposes and in compliance with all applicable laws and regulations. You agree not to use our website in any way that could damage or interfere with the normal operation of the site or any underlying infrastructure, including but not limited to attempting to gain unauthorized access to any aspect of the site or attempting to introduce any virus or malicious code.
12. Limitation of Liability
Plexed Customs will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.
13. Severability
If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
14. Entire Agreement
These terms and conditions, together with our Privacy Policy, constitute the entire agreement between you and Plexed Customs with respect to your use of our website and your purchases from us.